Many associations start out self-managed, with volunteers handling everything. As a community grows or needs change, some boards consider hiring a management company. Here are general signs that it may be worth a look.
The workload is hard to keep up with
If dues tracking, vendor calls and owner questions are taking more time than volunteers can give, a manager can take on day-to-day tasks while the board keeps decision-making authority.
Records are scattered
When documents, contracts and financial records live in different people’s inboxes, it can be hard to find what you need. A manager can help organize records in one place.
Large projects are coming up
Projects like reroofing, siding, paving or painting involve bids, scheduling and owner communication. A manager can help coordinate the process. Reserve planning also matters here; see HOA reserve fund basics.
Volunteers are changing
Board turnover can make it hard to keep processes consistent. A manager can provide continuity between boards.
Legal and compliance questions are coming up
Governing documents and Montana law set many requirements for associations. A manager can help boards coordinate with their attorney, but legal questions are best answered by an attorney.
Next steps
If your board is considering a change, our articles on what a board can expect from an HOA manager and questions to ask before hiring an HOA manager explain what to look for.
Ironhorse Management has helped Montana associations since 1979. Learn more about our HOA management in Bozeman and across Montana, or request a proposal to see what a plan could look like for your community.
Please note: This article is for general informational purposes only and is not legal, financial or tax advice. Every association and situation is different. It’s wise to consult an attorney and/or CPA for legal or financial matters, and to review your governing documents and other appropriate resources before making decisions, rather than relying only on this article.

