Last updated: October 23, 2026

Who we are: Ironhorse Management, LLC (“Ironhorse,” “we,” “us”), a Montana property and HOA management company.
Contact: (406) 586-4933 · Monday–Friday, 10am–4pm (America/Denver)
Email: info@ironhorsemgmt.com (general / rental inquiries) · hoa@ironhorsemgmt.com (HOA / association inquiries)
Website: https://ironhorsemgmt.com
Office: 3701 Trakker Trail Unit 2A, Bozeman, MT 59718

This Privacy Policy describes how we handle information collected through our website and related contact forms. It does not replace your management agreement, lease, association governing documents, or any notices we provide in those relationships.

1. Information we collect

Information you submit. When you use a contact, proposal, referral, or update form on our site, you may provide:

Name
Email address
Phone number
Mailing or property address
Message or other details you choose to include (for example, community name, board role, or rental questions)

Some forms ask whether you are contacting us about HOA / association management or rental property management so we can route your message to the right inbox (hoa@ironhorsemgmt.com or info@ironhorsemgmt.com). Required fields may vary by form.

Information collected automatically. Like most websites, ours may collect technical data such as browser type, device type, approximate location derived from IP address, pages viewed, and referring URLs. We use Google Tag Manager and Google Analytics for this purpose (see Cookies and analytics below).

Information from ongoing management relationships. If you are an owner, board member, resident, or vendor under a signed agreement with us, we also collect and use information as needed to perform that agreement (for example, through our property-management software). Those uses are governed primarily by your contract and any separate notices we provide—not only by this website policy.

We do not knowingly ask children under 13 to submit personal information through our website forms.

2. How we use information

We use website and form information to:

Respond to inquiries and proposal requests
Route HOA vs. rental messages to the appropriate team
Schedule calls or follow-ups you request
Operate, maintain, and improve the website
Understand aggregate traffic patterns (analytics)
Comply with law and enforce our agreements when applicable

We do not sell your personal information.

3. How we share information

We share information only as needed to run the business, including with:

Property-management software providers (including AppFolio) used to manage associations and rentals under our agreements
Email, phone, and hosting providers that help us receive and store messages
Analytics providers, currently Google (via Google Tag Manager container GTM-PTPPCK7Z and Google Analytics 4 property G-0QE60KXP5C)
Professional advisors (for example, attorneys or accountants) when needed for a matter
Authorities when the law requires disclosure, or to protect rights, safety, or property

Service providers are expected to use information only to perform services for us, subject to their own terms and our contracts with them.

Calls and texts. If you give us your phone number, we may contact you by phone, text, or email about your request or your property. Reply STOP to stop texts.

4. Cookies and analytics

We use Google Tag Manager and Google Analytics 4 to understand how visitors use the site (for example, which pages are viewed). These tools may set cookies or similar technologies in your browser. Google’s privacy policy: policies.google.com/privacy. You can block cookies in your browser settings or use Google’s opt-out add-on (tools.google.com/dlpage/gaoptout). Blocking cookies may affect some site features.

We also use Google reCAPTCHA to help block spam on our forms (subject to Google’s Privacy Policy and Terms of Service), and standard security tools on forms that may process technical data to filter automated submissions.

AppFolio runs our resident and owner portals, online payments, and rental applications. Information you enter in a portal is handled under AppFolio’s privacy policy as well as ours. Links to Facebook, Instagram, and LinkedIn take you to those sites, which have their own policies.

5. How long we keep information

We keep inquiry and website records as long as needed to respond to you, operate the business, meet legal or accounting needs, and resolve disputes. Retention for owners, residents, and associations under management follows our agreements and record-keeping practices.

6. Your choices

Depending on your situation, you may:

Ask us what contact information we hold from a website inquiry
Ask us to correct inaccurate contact details you submitted
Unsubscribe from marketing emails if we send them (transactional messages about an active management relationship may still be necessary)
Block cookies in your browser

To make a request related to website form data, call (406) 586-4933 (Mon–Fri 10am–4pm) or email info@ironhorsemgmt.com or hoa@ironhorsemgmt.com, depending on your topic. We may need to verify that we are speaking with the right person before changing or deleting records.

7. Security

We take reasonable steps to protect information we collect, but no website or transmission method is completely free from risk. Please use care when sending sensitive details by email or web form.

8. Links to other sites

Our site may link to third-party sites (for example, listing portals or social networks). Their privacy practices are their own. Review their policies before sharing information there.

9. Where we operate; who this site is for

Ironhorse Management, LLC provides property management and HOA / association management services only in the State of Montana. We do not offer management services outside Montana.

Our website and other contact channels (phone, email, forms) are intended for people and organizations who are considering or already using those Montana services—typically Montana owners, boards, residents, vendors, and referral partners. They are not directed at residents of the European Union, European Economic Area, United Kingdom, or other non-U.S. jurisdictions for the purpose of offering services there.

If you access the website or contact us from outside Montana (including from outside the United States), you do so on your own initiative. Your use of the site and any information you submit are still handled under this Privacy Policy and the laws described below. Accessing the site from elsewhere does not mean we offer services in your location or that we intentionally target your country’s consumer-privacy regime.

10. Governing law and disputes

This Privacy Policy, and any dispute arising out of or relating to this Privacy Policy or your use of the website or our contact channels, is governed by the laws of the State of Montana and applicable United States federal law, without regard to conflict-of-law rules that would point to another jurisdiction’s privacy statute as controlling.

Ironhorse Management, LLC is based in Gallatin County, Montana, where it is domiciled and conducts its business. Subject to any mandatory rules that a court may apply, the exclusive venue for any dispute arising out of or relating to this Privacy Policy, the website, or contact with us is the state courts located in Gallatin County, Montana. You agree not to commence or continue such a dispute in any other county, state, or forum.

Nothing in this section is meant to limit rights that cannot be waived under applicable law. It is meant to state that Ironhorse’s website and Montana-only services are designed and offered under Montana / U.S. law—not under GDPR, UK GDPR, or similar non-U.S. frameworks as our baseline.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website after an update means you should review the revised policy.

12. Contact us

Ironhorse Management, LLC
3701 Trakker Trail Unit 2A, Bozeman, MT 59718
Phone: (406) 586-4933
Hours: Monday–Friday, 10am–4pm (America/Denver)
Email: info@ironhorsemgmt.com · hoa@ironhorsemgmt.com
Web: https://ironhorsemgmt.com
Or use our contact form.