If your property management arrangement doesn’t seem to be working, it can help to look at specific areas rather than a general feeling. Here are six to review. A conversation with your manager is often a good first step.
1. How applications are reviewed
Ask for the written screening policy and confirm it’s applied the same way to every applicant, following fair-housing and other applicable laws.
2. Rent collection records
Statements should show what was collected and when, and how late payments are followed up under the lease.
3. Repeat maintenance
If the same issue keeps coming back, ask what was done and whether a longer-term fix is an option.
4. Resident concerns
A pattern of complaints may point to communication or maintenance gaps worth discussing.
5. Owner communication
Agree on who your contact is and how often you’ll get updates.
6. Vacancy and pricing
If the home sits empty longer than expected, ask how rent was set and how it’s being marketed.
How a property manager can help
Depending on the owner’s needs, a property manager’s services can include applicant screening, rent collection, maintenance coordination, monthly owner statements and rental price reviews.
Ironhorse Management has worked with Gallatin Valley owners since 1979. Learn more about our rental property management in Bozeman, or if you would like to talk through your rental, contact our team or call (406) 586-4933, Monday through Friday, 10am to 4pm.
Please note: This article is for general informational purposes only and is not legal, financial or tax advice. Every property and situation is unique. It’s wise to consult an attorney and/or CPA for legal or financial matters, and to review your lease, Montana law and other appropriate resources before making decisions, rather than relying only on this article.